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Q: How long will a remote backup take? Offices with high-speed internet connections should find this service comparable with tape drives. Dial up users will be able to do incremental backups in thirty to sixty minutes. The initial backup can take several nights to complete for customer with very large amounts of data. We recommend backing up the most important files first (files that can't be restored by simply installing software applications) and then selecting other files as the backup progresses. Or, the initial backup can be run over the weekend. Optionally, our staff we can come to your office and make the initial backup of your system. Q: What about restoring a file? Restoring a file is literally a matter of minutes (in some cases seconds). Simply select it from the backup set and hit the restore key. Our server will send the requested file down to your server where it will be de-crypted (using a key that only you know) and restored to your selected location. |
FREQUENTLY ASKED BACKUP QUESTIONS Here are answers to some of our most commonly asked questions: Q: What if we already have a tape backup system? Using a tape backup system and a remote backup system offers the best of both worlds. Critical files, like billing, customer contact files and databases can be kept on the remote backup system. While, the tape system can be used to create a full backup of the entire system once or twice a month, instead of on a daily basis. The tapes and drive will last longer and require less maintenance. The remote backup system can provide a quick and easy way to retrieve critical files and databases without the hassle of searching through tapes. Q: What if we already have a CD or Zip drive? Zip drive and files copied to CDs or USB drives are not optimal for most businesses. In terms of best practices, servers should not use a zip or other removable disk media for backup.Unfortunitely, these solutions offer very little in the way of security (the data can usually be view by anyone) and they are at increased risk to being lost or stolen. Placing backup tapes or CDs beside the server or computer offers zero protection in cases of onsite perils such as fire or flood. A remote backup service is completely automated and has the required file redundancy to protect your important data. |